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Helm of Sun Valley Privacy Policy

Effective Date: January 23, 2025

1. Introduction

Welcome to Helm of Sun Valley (“Helm,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.helm-sport.com or interact with us in-store. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Identity Information

Name, date of birth, and other identifiers.

Contact Information

Email address, telephone number, and physical address. For more information, see our information sharing policy below.

Payment Information

Credit or debit card details and billing information.

Purchase History

Records of products or services you have purchased or inquired about.

Technical Data

IP address, browser type, operating system, and information about your visit, including pages viewed and interactions.

Location Data

Approximate location derived from your IP address.

Preferences

Your preferences in receiving marketing communications from us.

3. How We Collect Information

Direct Interactions:

When you fill out forms, make purchases, or communicate with us.

Automated Technologies

As you interact with our website, we may use cookies and similar technologies to collect technical data.

Third Parties

We may receive information about you from third parties, such as analytics providers.

4. Use of Your Information

To Provide Services

Processing and fulfilling your orders, managing payments, and delivering products.

To Communicate

Sending order confirmations, updates, and responding to inquiries.

To Improve Our Services

Analyzing data to enhance our website, products, and customer experience.

Marketing

Providing you with information about promotions, products, and services that may interest you.

Legal Obligations

Complying with legal requirements and protecting our legal rights.

5. Sharing Your Information

Service Providers

Third-party vendors that perform services on our behalf, such as payment processing and delivery services.

Legal Authorities

When required by law or to protect our rights.

Personal Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access

Request access to your personal data.

Correction

Request correction of inaccurate or incomplete data.

Deletion

Request deletion of your personal data.

Objection

Object to processing your personal data for certain purposes.

Restriction

Request restriction of processing your personal data.

Data Portability

Request transfer of your personal data to you or a third party.

To exercise these rights, please contact us using the information provided below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Helm of Sun Valley

1301 Broadway

Burlingame, CA 94010

Phone: (650) 344-2711

Email: info@helm-sport.com